Discreet Packaging

Your order will be discreetly packaged with no store details or product brands on parcels.

Collection of Information

Epping Hydroponics collects personal information about you for the purposes of providing the services offered on this website.

What we collect

For transactions, we collect your name, address, contact details and various other items of information relating to your usage of our site. Your email address will be recorded if you send us a message through the contact form however it will not be added to a mailing list, or provided to third parties.

What we use it for

Your personal information is used only for the purposes of providing the services offered through this website.

Storage of Information

If you chose to create an account, your information is kept in a database that is protected by a login and password.  Every effort is made to secure this database to prevent your personal information being obtained by third parties.

Credit Card

Credit Card transactions are processed in Australian Dollars using:

  1. a 128/256-bit SSL encryption
  2. secure SSL tunnel to connect to the payment gateway